Phishing and Fraud

As a mBox customer you may receive emails suggesting your account will be suspended or may expire and are directed to open an attachment or to go to a strange website to renew your account. These are attepts to "phish" for your credit card details or install a virus. The emails have NOT been sent by mBox and are fraudulent. The following points will help identify legitimate emails from mBox:

• All renewal requests will come from payments@mBox.com.au
• mBox staff will never ask you to supply your credit card or account (login/password) details in an email.
• All renewal emails will direct you to go to the mBox website https://www.mbox.com.sg, if the website is different from this (eg http://www.xyx.com, http://www.closename.tz) then this is a fraudulent email.

• Microsoft: Help prevent identity theft from phishing scams
• Anti-Phishing Work Group
• FTC: How not to get hooked by phishing
• TrendMicro (Antivirus)